If you use an iPhone 14 Pro and realize your Face ID is not working, this article is definitely for you.
Face ID replaces the need for a passcode while maintaining a high level of security such that you are the only one who can unlock your iPhone.
Of course, there may be times when your Face ID will not work, but do not worry, this guide we show you how to fix it.
In this article, you’ll learn why your Face ID is not working on your iPhone 14 pro and know how to fix it.
Why Is Face ID Not Working On iPhone 14 Pro?
Here are some reasons why Face ID is not working on your iPhone 14 Pro.
Software Issue
First off, it could be because of software issues. Sometimes, software updates or other issues with the operating system can cause Face ID to stop working properly.
Hardware Damage
Another reason is hardware damage. If there is any damage to the TrueDepth camera system or the front-facing camera, Face ID may not work properly.
Also, If anything is obstructing the TrueDepth camera system, such as a screen protector or case, this could interfere with Face ID.
Light Too Bright/Dim
Again, environmental factors could also affect your Face ID not working.
If the lighting in your environment is too bright or too dim, this could affect Face ID’s ability to recognize your Face.
You’re Not Using It Properly
Lastly, If you’re not using your Face ID properly, such as holding your phone too close or too far away from your face, this could cause issues with recognition.
How To Fix Face ID Not Working On iPhone 14 Pro
These are some fixes that will enable your Face ID on your iPhone 14 Pro to work.
Fix 1: Ensure Face ID Is Enabled
Make sure that your Face ID is toggled on.
To do this: Go to Settings > Face ID & Passcode and make sure that Face ID is turned on. If it’s off, toggle it on and try using it again.
Fix 2: Check For Any Damage
Check for any damage to the front-facing camera or the TrueDepth camera system.
If there is any damage, it may be preventing Face ID from working properly. If you notice any damage, contact Apple Support or visit your local repair store.
Fix 3: Remove Any Screen Protectors Or Cases
If you have a screen protector or case that covers the TrueDepth camera system, try removing it to see if that fixes the issue.
Some screen protectors or cases may interfere with the camera system.
Fix 4: Clean The TrueDepth Camera System
Use a clean, dry cloth to gently clean the TrueDepth camera system, as any smudges or debris can interfere with Face ID.
Make sure to avoid using any liquids or cleaners, as this could cause damage.
Fix 5: Reset Face ID
You can also reset your Face ID.
To do this: Go to Settings > Face ID & Passcode > Reset Face ID and set up Face ID again.
Fix 6: Update iOS
Check for any available software updates and install them. Updating your iPhone’s software may fix any issues with Face ID.
It’s important to note that if you are still experiencing issues with Face ID not working on your iPhone 14 Pro after trying the above steps.
It may be best to contact Apple Support or schedule an appointment with an Apple Genius to diagnose and fix the problem.
Conclusion
Face ID is such an important component of the iPhone 14 Pro that when it does not work, you can get frustrated.
It could be due to hardware damage or interference with the camera.
This article has detailed all the various reasons why the Face ID would not work on your iPhone 14 Pro and has also given all the ways to fix this issue.
FAQs About Face ID Not Working On iPhone 14 Pro
Why is my Face ID not working on my iPhone 14 Pro?
There could be several reasons why Face ID is not working on your iPhone 14 Pro, such as software issues, hardware damage, interference, environmental factors, or user error.
How can I test if my Face ID is working properly?
Go to Settings > Face ID & Passcode and toggle on the option “Require Attention for Face ID”. Then, make sure you are holding your iPhone directly in front of your face and that your eyes are open and looking directly at the screen. If your iPhone unlocks, your Face ID is working properly.
Can Face ID work with sunglasses or other accessories?
Face ID can work with most sunglasses and other accessories as long as they don’t cover too much of your Face or interfere with the TrueDepth camera system. If you’re having trouble using Face ID with your accessories, try removing them or positioning them differently.
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