Apple Support Live is the division of Apple that deals with customer care and support.
Apple Support is accessible to anyone who has purchased an Apple product or has inquiries that they have to make but they cannot walk into a physical store.
Most users do not know how to chat with Apple Support Live even if it is possible to do so. In this article, you will learn how to chat with Apple Support Live.
How To Chat With Apple Support Live
Since Apple is a global brand, there are measures in place that anyone who is anywhere in the world can contact them for any issue regarding their products and services.
This includes if you are having problems with any of your Apple devices, you want to get an Apple device, or just general information; anything you want to know, Apple Support can provide it for you.
To contact Apple’s Customer Support staff, there are different ways you can go about it. You can call, contact them using the Apple Support App, chat with them online, or send them a message using social media platforms.
Calling the Apple Support Team
1-800-275-2273 is Apple’s contact number for users in the United States of America.
The option to call the Apple Support Team is only reserved for people who are in the United States.
Calling this phone number will connect you to a customer service rep who will assist you with whatever reason for your call.
Chat With the Apple Support Team
If you’re not in the United States or for some reason you are not able to call, then you can chat with the Apple team by visiting https://www.getsupport.apple.com using your internet browser.
Select the Apple product or service you need assistance with, explain your issue, and click on Chat. You will be prompted to sign in with your Apple ID.
In the text box that appears, explain your concerns to begin chatting with a representative.
Chat with Apple Support Via Social Media
Apple Customer Care has a Twitter account with the username @AppleSupport where you can send them a message privately concerning any issue you have and their staff will get back to you with solutions.
Chat with Apple Support Via the Apple Support App
You can download the Apple Support App on the AppStore as an alternative to contacting Apple Customer Care.
The app is free to use and it lets you call or chat with a real Apple representative about any issue you might have.
It also helps you to find Apple Store shops that are closer to you. There are also step-by-step solutions to help you fix some minor problems you may have yourself.
Conclusion
You do not necessarily need to visit an Apple Store to make inquiries. Now, from anywhere in the world, it is possible to contact Apple if you have a problem concerning their products or services.
In this article, you have learned how to chat with Apple Support Live and the various methods you can do that.